Metra Electronics Knowledge Base
Known Issues
This page documents current issues affecting Metra Electronics’ knowledge base. Each entry includes the date reported, issue type, and a clear description to assist in tracking and resolution.
Date | Type | Description |
8/14/2025 | Download | Metra has deployed updated Tune files for the Jeep Wrangler Full Audio package installation guides. Testing is ongoing.
Work is being done to fix issues with the Vibe Program Software. |
8/13/2025 | Download | Metra is aware of an ongoing issue with the below Full Audio Package Jeep Wrangler Tune Files and Vibe Program Software.
We are working on a fix that will be deployed as soon as possible. If you have any additional questions or concerns, please contact Technical Support. |
Technical Support
TIP
If you encounter any difficulties during installation please carefully review the instructions and ensure that the installation was performed exactly as instructed.
Our dedicated team is here to provide you with expert assistance and guidance. Whether you're troubleshooting an installation, seeking product information, or looking for technical advice, we're committed to ensuring your experience with Metra Electronics products is seamless and satisfying.
WARNING
Before contacting Metra Technical Support, ensure the vehicle is in a ready state to perform troubleshooting steps.
Contact
(386) 257-1187
Hours (EST)
Monday-Friday: 9:00 am - 7:00 pm
Saturday: 10:00 am - 5:00 pm
Sunday: 10:00 am - 4:00 pm
